Politique d’expédition

    🚚 ALA INDUSTRY — Shipping Information



    Last updated: [09/11/2025]


    At ALA Industry, we are committed to processing and shipping your order quickly and safely. Each item is carefully inspected and packaged to ensure it meets our quality standards before it leaves our facility.





    1. Processing Time



    Orders are typically processed within 1–3 business days (Monday to Friday, excluding public holidays) from the time the order is placed.

    Once your order has shipped, you will receive a confirmation email with tracking information.





    2. Shipping Rates & Delivery Estimates



    All orders are shipped via DHL Express for fast and reliable international service.

    Shipping costs are calculated automatically at checkout based on your location and total order weight.

    Destination

    Estimated Transit Time (After Processing)

    Carrier

    Cost

    Europe (France, Germany, Italy, Spain, etc.)

    7–21 business days

    DHL Express

    Calculated at checkout

    United States & Canada

    10–25 business days (delays may occur due to customs)

    DHL Express

    Calculated at checkout

    Australia & New Zealand

    12–28 business days (customs delays possible)

    DHL Express

    Calculated at checkout

    Asia (excluding China)

    7–15 business days

    DHL Express

    Calculated at checkout

    Middle East & Africa

    10–25 business days

    DHL Express

    Calculated at checkout

    Other International Destinations

    10–30 business days

    DHL Express

    Calculated at checkout

    ⏱ Note: Delivery times are estimates only. Actual delivery may vary due to customs inspections, carrier delays, or public holidays.





    3. Customs, Duties & Taxes



    For all international shipments, the customer is responsible for any applicable customs duties, import taxes, or brokerage fees charged by the destination country.

    These charges are not included in the product price or shipping cost.





    4. Tracking Your Order



    Once your order has been shipped, a tracking number will be sent to your email. You can use this tracking link to monitor the progress of your shipment directly on DHL’s website.





    5. Lost or Delayed Packages



    If your shipment is significantly delayed or appears lost in transit, please contact us immediately so we can assist in tracking your order through DHL support.

    Please note that ALA Industry is not responsible for delays caused by customs or natural events beyond our control.





    6. Contact



    For questions regarding shipping, tracking, or delivery, please contact us:

    📧 Alaindustry199@gmail.com

    📱 WhatsApp (preferred): +86 130 7302 2908

    🌍 Website: https://www.alaindustry.com